Privacy policy

Effective from: 6 November 2026.

The data controller is JOB LINK EUROPE DOO BEOGRAD (VOŽDOVAC) (name on the website: JLE DOO), Ljubana Jednaka 1, Voždovac, Belgrade, Serbia, company registration number 22108379, tax ID (PIB) 115040391. Serbia Gateway is a brand of this company.

Contact for all data questions: info@serbiagateway.rs, phone +381 60 0989 844.

2.1 Employer inquiry

• Data: company name, contact person, phone and/or e-mail, positions needed, number of workers; optionally city, industry, accommodation, offered starting salary, deadline and message.
• Purpose: to answer the inquiry and prepare an offer.
• Legal basis: steps taken at your request before entering into a contract.

2.2 Inquiry from a foreign national (visas, residence, company)

• Data: name, phone/WhatsApp and/or e-mail, citizenship, service requested, whether you are currently in Serbia; optionally purpose and message.
• Purpose: to answer the inquiry and offer the service.
• Legal basis: as in 2.1.

2.3 Job candidate application

• Data: name, country, phone/WhatsApp, desired job; optionally e-mail, age group, occupation, English level and CV.
• Purpose: to propose you to employers in Serbia when there is a position that matches your profile.
• Legal basis: your consent, given on the form. You can withdraw your consent at any time (section 7).
• We do not ask for your passport number or scans of documents through the form. Please do not send them that way.
• Applications are for adults only (18+).

2.3a Candidate data we receive from partners

Some candidates do not apply through the website; they are proposed to us by partner recruitment agencies in their countries of origin (Nepal, India, Sri Lanka, Bangladesh, Egypt, Kenya). From them we receive the candidate's CV and a copy of the passport, to prepare documents for visa D and the residence and work permit. We inform these candidates about this policy at the first contact.

2.3b Delivery rider application

• Data: name, phone/WhatsApp, citizenship, chosen vehicle, driving licence (yes/no) and whether you are already in Serbia.
• Purpose: to contact you and connect you with a partner agency that works with the Wolt and Glovo platforms.
• Legal basis: your consent, given on the form. You can withdraw it at any time (section 7).
• Applications are only for people aged 18 and over.

2.4 Promotional messages

Only if you have separately ticked the box "I would like to receive occasional news and offers". You can unsubscribe at any time.

2.5 Technical data and cookies

• A necessary cookie (remembering your cookie choice) is always used.
• Analytics (Google Analytics 4, Microsoft Clarity) and marketing (Google Ads and the yk_src cookie, which remembers the source of your visit for up to 90 days) are used only with your consent in the cookie banner.
• With every inquiry you send, even without marketing consent, we store how you reached the website: first and last visit source, landing page, the Google Ads click ID if present and the WhatsApp message reference. This data is stored only with the inquiry and helps us know which channel brings inquiries. The legal basis is our legitimate interest.
• Your choice is kept for 12 months and you can change it via the "Change cookie settings" link at the bottom of the website.
• Data you enter in forms is not sent to Google Analytics, Clarity or advertising systems. In Clarity, input fields are masked.
• To protect against abuse, we record a shortened (hashed) record of the IP address and browser data with each inquiry.

• Employers in Serbia to whom we propose you (candidates only, section 2.3).
  • At the selection stage, the employer receives your profile and CV.
  • A copy of your passport and other documents is given only to the employer who has selected you, because they are needed for the invitation letter, the visa and the residence and work permit.
• Partner employment agencies in Serbia holding a permit from the Ministry of Labour, when they handle the employment mediation and documents for your case.
• A partner agency that works with delivery platforms (Wolt, Glovo) — delivery rider applications only (section 2.3b).
• State authorities of the Republic of Serbia (Ministry of Interior, Ministry of Foreign Affairs and consulates, competent portals) — when needed for the visa and permits.
• Service providers working for us:
  • website and e-mail hosting: DreamWeb;
  • e-mail and storage of copies: Google (Gmail, Google Drive);
  • analytics and ads (only with consent): Google (Analytics, Ads), Microsoft (Clarity).

We do not sell data.

The website server (DreamWeb) may be located outside Serbia. Google and Microsoft may process data outside Serbia, including in the USA, with the contractual data protection safeguards they apply.

Encrypted database backups are kept for up to 30 days, so deleted data may remain in them for up to 30 more days. Copies of inquiry notifications in our e-mail and weekly backups are deleted within the periods in the table.

• CVs are stored in protected storage outside the public part of the website and can be downloaded only by logged-in administration users authorised to handle inquiries.
• Access to administration is protected by two-factor login.
• Database backups are encrypted.

You have the right to:

• request access to your data and a copy of it;
• request correction of inaccurate data;
• request deletion of your data;
• request restriction of processing or object to processing;
• withdraw your consent at any time, without affecting processing before the withdrawal;
• request data portability.

Send your request to info@serbiagateway.rs. We reply within 30 days at the latest.

If you believe the processing is unlawful, you can file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia, www.poverenik.rs.

We announce major changes on this page; the date at the top shows the latest version.